Desktop Support Engineer

 

Our client has an exciting opportunity to bring on board a new engineer at Gatwick Airport for a duration of 12 months FTC.

 

Your primary responsibility will be to provide hands-on support for the end-user technology environment and associated field devices. The technologies involved include the Microsoft productivity suite, desktop/laptop hardware, client-installed applications, meeting rooms, and video conferencing.

 

The candidate should demonstrate expertise in the installation, configuration, administration, patching, upgrading, and problem resolution across a range of technologies, including:

  • Microsoft Windows environments (Win7, 10, 11)
  • Active Directory
  • DNS and DHCP services
  • Configuration Management (SCCM)
  • Microsoft Exchange (2010, 2016)
  • Microsoft SharePoint
  • Microsoft365

 

A good understanding of core network principles, end-user software installation, software lifecycle management, managed print services, and audio/visual/meeting environments is essential. Additionally, working knowledge of asset management is required.

 

The ideal candidate will also possess certain personal qualities, including:

  • Attention to detail
  • Passion for technology
  • Strong problem-solving skills
  • Flexibility
  • Excellent communication skills
  • Self-motivation
  • Ability to work within a team
  • Analytical thinking

 

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