Senior / Lead IT Infrastructure Engineer

 

 

Our Client

Our clients are hiring a Senior or Lead IT Infrastructure Engineer to join their growing technology team. This is a high-impact, hands-on role focused on infrastructure leadership, cloud platforms, cybersecurity, and application integrations. You’ll be part of a small, agile team (currently 7 members) tackling a range of strategic integration projects expected to span 3–4 years and beyond.

 

Role Summary

They’re seeking a versatile and experienced Senior I.T. Infrastructure Engineer who can wear multiple hats across infrastructure management, cloud operations, cybersecurity, and end-user support. You’ll take ownership of several long-term integration and migration initiatives, while also handling high-level support (typically no more than 2–3 support calls per day).

 

This is an ideal opportunity for someone who thrives in dynamic environments and enjoys a mix of project work, systems leadership, and hands-on technical delivery.

 

Key Responsibilities

  • Cloud Infrastructure & Services
  • Manage Azure resources (VMs, storage, networking)
  • Administer Microsoft 365 (Exchange Online, Teams, SharePoint, Intune)
  • Lead cloud migration and ensure smooth hybrid operations
  • Design and maintain DR/business continuity solutions
  • Application & System Admin
  • Administer and support Microsoft Dynamics 365 environments
  • Maintain hosted application environments for performance and reliability
  • Document configurations, processes, and technical troubleshooting
  • Integration & 3rd Party Applications
  • Design and implement API-based integrations with SaaS tools
  • Evaluate and onboard new platforms based on business and compliance needs
  • Collaborate with vendors and external partners on integration efforts
  • Cybersecurity Leadership
  • Define and implement org-wide security protocols
  • Lead response to security incidents and vulnerabilities
  • Ensure regulatory and best-practice compliance (e.g., NIST)
  • Conduct risk assessments and security audits
  • End User & Technical Support
  • Provide escalation-level (3rd line) support when needed
  • Promote user training and documentation (e.g., guides, FAQs)
  • Ensure user satisfaction and minimize disruption

 

 

Essential Experience

  • Proven track record in IT or Systems Engineering roles
  • Strong expertise in Microsoft Azure and the Microsoft 365 ecosystem
  • Deep understanding of cybersecurity principles, tools, and best practices (e.g. NIST frameworks)
  • Experience integrating APIs and working with SaaS platforms
  • Solid knowledge of Windows Server, Active Directory, DNS, DHCP, Group Policy
  • Hands-on with Microsoft Entra / Azure AD
  • Familiarity with network infrastructure (especially cloud networking)

 

Desirable Skills

  • Experience with Dynamics 365 CRM modules
  • PowerShell scripting and automation
  • Exposure to cloud-based telephony systems

 

 

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Shaw Daniels Solutions (SDS) is backed by well-known industry experts, dedicated to making a real difference to the recruitment and staffing industry.

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