Background
Our clients are going through a period of significant change. In June 2024 we will embark on a company-wide Digital Transformation (“DX”) Programme, which will result in a complete change to our technology stack with the implementation of Microsoft Dynamics 365. The Companies IT and Portfolio Delivery teams will be at the centre of this DX programme and so now is a unique and exciting time to join our business and play a key role in the successful delivery of our programme objectives. Through exposure to our DX programme, it is expected that all of our IT and Portfolio Delivery roles will have the opportunity to gain new skills and experiences vital to a successful career in the modern workplace. We are investing in the people and technologies that will truly drive our business forward in the coming years and we think this represents a fantastic opportunity for those who choose to join us.
Role Overview
- Reporting into the Head of Portfolio Delivery, you will work alongside IT and business colleagues to help shape and deliver an exciting transformation programme. You will be responsible for the delivery of a one or more projects/ workstreams of varying size and complexity in line with the defined project governance standards – using a hybrid of both Agile / Waterfall Prince 2 methodologies.
- This will involve managing work through internal and external teams, engaging with and managing project stakeholders, creating and owning a full project plan, reporting progress against key project milestones, controlling the project finances and managing changes, actions, dependencies, issues and risks.
- As part of the Portfolio Delivery Team, the Project Manager will be involved in agreeing the business prioritisation and delivery timelines with the key business stakeholders and reporting progress via the project Steering Committee and project sponsors.
Overall Role Objectives
- Build and maintain great relationships with key business stakeholders, defining project deliverables in line with business objectives.
- Collaboratively create and own project milestone and detailed delivery plans, including key business tasks where appropriate.
- Maintain strict project cost / budget controls.
- Work with Portfolio Delivery Team colleagues, business division owners, contractors and consultants to deliver your projects.
- Agree Statements of Work and commercial terms with third parties and then work collaboratively with them to achieve the project objectives.
- Maintain control of your projects using standard PRINCE2-based practices – change control, issue and risk management, actions and dependency tracking.
- Adhere to project governance standards, including weekly and monthly project reporting.
Reporting Lines
Responsible Director: CFO
Report To: Head of Portfolio Delivery
Direct Reports: N/A
Key Behaviours
- Highly Organised – expert in organising themselves and others and will provide structure and order from uncertainty.
- Helicopter View & Attention to Detail – able to step back and see where projects sit in the bigger portfolio picture and then dive into the detail to ensure quality of delivery.
- Flexibility – able to manage competing priorities effectively and in line with management expectations.
- Gravitas – able to ensure buy-in to proposed plans and solutions by influencing people without control.
- Stakeholder Management & Communication – expert in building relationships with and managing stakeholders and communicating effectively.
Tasks/Responsibilities
Operational
- Define project scope, goals and deliverables.
- Define project plan and communication requirements.
- Effectively communicate project expectations to all stakeholders.
- Liaise with project stakeholders throughout the project (internal and external).
- Where necessary negotiate with other departments for the acquisition of required personnel from the company.
- Delegate responsibility to the appropriate personnel.
- Identify and resolve issues and conflicts within the project team.
- Track project milestones and deliverables.
- Help define test and release plans.
- Prepare the test environment and coordinate with suppliers to resolve any issues.
- Manage the seamless change into the live environment.
- Conduct lessons learned reviews to identify improvement opportunities.
- Liaise with 3rd party providers, where necessary, over operational issues.
- Assist with other IT support responsibilities where necessary.
People
- Communicate in a civil and effective manner.
- Act in a responsible and professional manner at all times.
- Respect other team members and assist when required.
- Inform the management team of any training requirements needed to fulfil your role.
- Be an active team player committed to achieving success.
Operational Excellence
- Continually demonstrate professionalism across all areas of the role, as well as interaction with the business and third parties.
- Ensure that appropriate responses are made in a timely fashion to requests / instructions from management, the business or the SRI Group.
Essential Knowledge, Skills & Experience
Skills
- Excellent communication skills – written and verbal.
- Excellent planning and organising skills.
- Experience creating detailed updates and reports, running workshops and giving presentations.
- Exceptional analytical and conceptual thinking skills.
- The ability to influence stakeholders and work closely with them to determine acceptable solutions.
- Knowledge of Azure DevOps and Microsoft Dynamics 365 is desirable but not essential.
Experience/Knowledge
- Project Manager Experience.
- Awareness of change management methodologies e.g. Prosci®.
- A bachelor’s degree.
