Manage IT projects providing IT infrastructure services to the various clients of the IT department. Be an ambassador for IT infrastructure services in accordance with the IT department’s service catalog and in compliance with the group’s standards. Ensure project planning by integrating the availability of human and financial resources. Act as an interface between customers, the local IT infrastructure transition team (operations, support, etc.) and other stakeholders (management, global IT transition team, etc.).
Reporting Relationship
- Infrastructure Manager
Required Training
- Bac +5 in Computer Science
- Minimum 5 years in project management in a group and complex environments
Mandatory Competencies
- Mastery of AGILE, V-cycle or waterfall methodologies
- Good understanding of technical environments
- Notions of network
- Methodology, Planning, Reporting
- Sense of customer service, sense of contact, sense of teamwork (good interpersonal skills), punctuality, versatility, discretion
- Respect of commitments, management of priorities, organization, autonomy, rigor, ability to listen and communicate
Desirable Skills
- Knowledge of ITIL
- Experience in a multi-site environment Autonomy
- Writing technical documents
Languages
- French and English required