Head of IT

Job Description – Head of IT

The Head of IT will work for an award winning Architecture Practice based in London, with 200 users across 3 sites.

Our client is looking for a strong allrounder, who is equally comfortable contributing to company management meetings as they are rolling up their sleeves to configure or troubleshoot a new firewall.

A proven track record of technical knowledge, budget management, analysis and data production and IT road map development are essential to be successful in this role.


Essential Experience – Head of IT

  • Experience with Active Directory and either Exchange or o365
    • Administration of accounts
    • Creation of management of group policies
    • Understanding of multi-sit AD domains
  • Experience with Windows server and Microsoft SQL (administration)
    • Understanding of DNS and DHCP
    • Creation of new virtual servers
    • Migration of servers including 3rd party applications
    • SQL administration, such as creation and monitoring of backup jobs
  • Experience with telephony, storage and network infrastructure configuration and troubleshooting
    • Provision new SANs, including physical cabling, iSCSI initiator configuration, setting up volumes and monitoring
    • Provision or refresh of existing networks including:
      • Network design and configuration of switches
      • Firewall configuration including site-to-site and client VPN’s, firewall rules
      • Wi- Fi network design and configuration
      • Troubleshooting of performance issues
    • Management of a small IT team
    • Understanding of security and business continuity solutions and best practices
    • Experience within a company operating out of multiple locations
    • Experience of leading projects including the hands-on rollout of various IT technology products and infrastructure
    • Stakeholder management


Preferable – Head of IT

  • Familiarity with the AEC industry and related software, such as Autodesk Revit and Adobe creative cloud products
  • Proficient with PowerShell or any scripting language
  • Some experience with Microsoft Azure or other cloud providers
  • Experience implementing or running a monitoring solution


Responsibilities – Head of IT

  • Manage a small IT team consisting of helpdesk and system administrators
  • Manage all 3rd party contracts and relationships
  • Manage the IT budget and strategy
  • Drive innovation and change
  • Devise, establish and maintain all IT Policies and systems to support the needs of the business
  • Manage the entire IT infrastructure and software estate, across all offices
  • Work with the rest of the business and management team to identify and provide the support and technology solutions required for the smooth running of the business


Certifications (preferable / not required) – Head of IT

  • CCNA
  • ITIL

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Shaw Daniels Solutions Ltd
Office 2, First Floor,
11 Riverside,
Dogflud Way,
GU9 7UG.

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